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Accommodations/Accessibility Services

If you are deaf or hard of hearing/have limited english proficiency (LEP), you are entitled to interpreter services at no cost to you. Services may be accessed through Florida Relay by dialing 711 or calling toll free:

  • (800) 955-8770 (Voice)

  • (800) 955-8771 (TTY)

  • (877) 955-8773 (Spanish)

  • (877) 955-8707 (French Creole)

Please inform the following if services are needed:

  • Heartland for Children's Point of Contact, Nicole McMaster, (863) 519-8900 ext. 200

  • Jamie Horne, DCF Human Resource Analyst, (850)-717-4567

Any person who believes that he/she has been discriminated or retaliated against in violation of Section 504 of the Rehabilitation Act of 1973 and/or the American Disabilities Act of 1990 may file a complaint in writing or by calling:
Office of Civil Rights 1317 Winewood Boulevard, Building 1, Room 110, Tallahassee, FL 32399; (850) 487-1901 (Voice); (850) 922-9220 (TTY)

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