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Case Management Organization Staff Turnover Data

Caseload, Turnover, Home Visits, Placement, Recruitment, Services, and Conversions
Heartland For Children includes the most recent data available for the elements identified below in the weekly performance and quality improvement report published on this webpage under the Quality Improvement & Performance link for all of its subcontracted case management organizations:

  • Average Caseload of Case Managers - located in packet titled "Caseload Census Information"

  • Turnover Rates for Case Managers/Supervisors - located in packet titled "Case Management Organization Turnover" (Note: Rolling 12 month turnover data is also included on his webpage under the Case Management Organization Staff Turnover Data link)

  • Percentage of Home Visits Completed - located in packet titled "Scorecard Measure 4 - Children Seen Every 30 Days"

  • The Number of Unlicensed Placements – located in packet titled “Number of Children in Out of Home Care by Placement Type”

  • Percentages and Trends for Foster Parent and Group Home Recruitment – located in packet titled “Foster Parent/Group Home Recruitment”

  • The percentage of families being served through family Support services. in-home services, and out-of-home services for the 12 previous months – located in packet titled “Number of Children Active by Service Type”

  • The percentage of cases that were converted from non-judicial to judicial for the previous month – located in packet titled “Children Entering Out of Home Care”

Compliance Documents

Budget and Compensation
Heartland for Children’s current FY Budget and Executive Compensation Report as required by 409.988 F.S. are listed below:

Compliance Data required by Chapter 409.988 (k) F.S.:

Caseload, Turnover, Home Visits, Placement, Recruitment, Services, and Conversions
Heartland For Children includes the most recent data available for the elements identified below in the weekly performance and quality improvement report published on this webpage under the Quality Improvement & Performance link for all of its subcontracted case management organizations:

  • Average Caseload of Case Managers - located in packet titled "Caseload Census Information"

  • Turnover Rates for Case Managers/Supervisors - located in packet titled "Case Management Organization Turnover" (Note: Rolling 12 month turnover data is also included on his webpage under the Case Management Organization Staff Turnover Data link)

  • Percentage of Home Visits Completed - located in packet titled "Scorecard Measure 4 - Children Seen Every 30 Days"

  • The Number of Unlicensed Placements – located in packet titled “Number of Children in Out of Home Care by Placement Type”

  • Percentages and Trends for Foster Parent and Group Home Recruitment – located in packet titled “Foster Parent/Group Home Recruitment”

  • The percentage of families being served through Family Support Services (in-home and out-of-home services) for the 12 previous months – located in packet titled “Number of Children Active by Service Type”

  • The percentage of cases that were converted from non-judicial to judicial for the previous month – located in packet titled “Children Entering Out of Home Care”

Children’s Legal Services Staffing Rates are posted by the State of Florida Department of Children and Families at this link.

 

Performance on Outcome Measures
Performance on outcome measures pursuant to Florida Statute 409.988 is provided for the previous 12 months in the following document titled 409.988 and 409.986 Child Protection and Child Welfare Outcomes.

Current policies related to 2023 SB 664:

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