
Program Manager-Prevention & Diversion
Applying for:
Job Summary:
This is a management position responsible for the oversight of prevention and diversion support services for families, prevention education/awareness, identification of the least restrictive services, resources, and supports, with a goal of family preservation. This position will directly provide connections/support for children and adults with mental health, substance abuse and behavioral health needs.
Essential Functions:
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Establishes and maintains positive working relationship with HFC internal/external customers
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Manages and provides supervision to Family Support Specialists that are responsible for identifying resources and problem solving with families to prevent children from entering the child welfare system
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Ensures families access the necessary resources timely, services and programs effectively, with the focus on optimizing their experience and outcomes
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Oversee the development, implementation and delivery of resource navigation systems and support services to divert cases from further entering the local child welfare system in Circuit 10
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Coordinates, creates, provides and delivers community and staff presentations on prevention related topics and service delivery
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Focuses on providing families with help before harm, by removing barriers and identifying the most appropriate services and supports
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Provide connections and support for mental health, substance and behavioral health needs of children and adults
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Provides daily supervision of staff and case consultations on specific case situations to ensure family preservation
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Reviews, compiles and tracks data related to children entering the system of care and helps to develop strategies to safely prevent entering the child welfare system
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Reviews risk levels for families and determines interventions needed to support families
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Ensure staff are documenting all efforts in FSFN and keeping all staff and teams updates on case progress
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Models and enforces effective conflict resolution by encouraging open and free flowing communication between staff and service providers
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Responds with a sense of urgency to identify family service needs and resources
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Attends meetings and supervise/coordinate activities related to prevention and diversion case oversight
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Participate in management meetings and management team projects
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Performs special projects as assigned
Qualifications:
Bachelor’s degree in Social Services, Health Care, Business or related field required. Master’s degree preferred. Requires a minimum of three to five years of professional experience in the related field & supervisory experience. Extensive experience in child welfare and/or child abuse prevention preferred. Must have excellent organization and follow up skills, be process oriented, be able to multi-task, have good analytical ability, have good oral and written communication skills, customer service skills and proven leadership skills.
Benefits:
We offer excellent benefits package with tuition assistance, domestic partner coverage, retirement & generous paid time off.​
Additional Information:
Drug free workplace. Drug testing required. EOE/M/F/D/V.

