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Program Manager-Prevention & Diversion

Applying for:

Job Summary: 

This is a management position responsible for the oversight of prevention and diversion support services for families, prevention education/awareness, identification of the least restrictive services, resources, and supports, with a goal of family preservation.  This position will directly provide connections/support for children and adults with mental health, substance abuse and behavioral health needs.

Essential Functions:

  • Establishes and maintains positive working relationship with HFC internal/external customers

  • Manages and provides supervision to Family Support Specialists that are responsible for identifying resources and problem solving with families to prevent children from entering the child welfare system

  • Ensures families access the necessary resources timely, services and programs effectively, with the focus on optimizing their experience and outcomes

  • Oversee the development, implementation and delivery of resource navigation systems and support services to divert cases from further entering the local child welfare system in Circuit 10

  • Coordinates, creates, provides and delivers community and staff presentations on prevention related topics and service delivery

  • Focuses on providing families with help before harm, by removing barriers and identifying the most appropriate services and supports

  • Provide connections and support for mental health, substance and behavioral health needs of children and adults

  • Provides daily supervision of staff and case consultations on specific case situations to ensure family preservation

  • Reviews, compiles and tracks data related to children entering the system of care and helps to develop strategies to safely prevent entering the child welfare system

  • Reviews risk levels for families and determines interventions needed to support families

  • Ensure staff are documenting all efforts in FSFN and keeping all staff and teams updates on case progress

  • Models and enforces effective conflict resolution by encouraging open and free flowing communication between staff and service providers

  • Responds with a sense of urgency to identify family service needs and resources

  • Attends meetings and supervise/coordinate activities related to prevention and diversion case oversight

  • Participate in management meetings and management team projects

  • Performs special projects as assigned

Qualifications: 

Bachelor’s degree in Social Services, Health Care, Business or related field required.  Master’s degree preferred.  Requires a minimum of three to five years of professional experience in the related field & supervisory experience.  Extensive experience in child welfare and/or child abuse prevention preferred. Must have excellent organization and follow up skills, be process oriented, be able to multi-task, have good analytical ability, have good oral and written communication skills, customer service skills and proven leadership skills. 

Benefits:

We offer excellent benefits package with tuition assistance, domestic partner coverage, retirement & generous paid time off.​

Additional Information:

Drug free workplace.  Drug testing required.  EOE/M/F/D/V. 

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