Applying for:

Establish and maintain positive working relationships with Heartland for Children internal and external customers

APD Coordination

• Educates and supports case managers, caregivers and stakeholders on APD processes and requirements

• Collects, reviews and submits applications for youth with qualifying diagnoses and assists with eligibility determinations and appeals

• Coordinates assessments and monitors all ‑related timelines, including crisis requests and re-enrollment needs

• Facilitates residential transitions and communicates with providers regarding placement options, required documentation and service/payment coordination

• Maintains accurate tracking systems (FSFN and internal databases) and participates in case reviews and MDT staffing meetings

• Serves as a liaison among APD/Waiver Support Coordinators, DCF, receiving facilities, Medicaid Managed Care, AHCA, DJJ and community providers

Baker Acts

• Responds to notifications and follows established rapid response protocols to ensure timely coordination with receiving facilities

• Tracks all episodes, dispositions, follow‑up scheduling and service linkages within required timeframes

• Communicates with providers regarding treatment team meetings, step‑down planning and service availability

• Provide guidance to case management on obtaining the appropriate follow-up services for children who have been Baker Acted or Marchman Acted and those children staffed for therapeutic, substance abuse or other behavioral health services

• Maintains a comprehensive therapeutic tracking log for youth with inpatient and high‑acuity episodes

• Daily monitoring and tracking of Baker Acts to identify the need for a Staffing

• Daily monitoring and tracking of seven (7) day follow-up appointments after discharge

Level‑of‑Care Staffings – (Non‑clinical facilitation role)

• Receives and tracks referrals for multidisciplinary behavioral health staffings.

• Prepares packets, organizes assessments and ensures documentation is completed prior to staffings

• Facilitates meeting logistics and documents decisions and action items, routing them to assigned team members for follow‑through

• Assist case managers in preparing appropriate information, including request for initial suitability assessments and 90-day reviews for potential providers for children when appropriate for review and/or placement in residential treatment mental health or substance abuse treatment

• Supports case management teams with navigation of therapeutic, residential and community‑based service options when higher‑level placements are not authorized

• Provide assistance, guidance and recommendations for services when medical necessity is not met for higher levels of care and community services are most appropriate

Facilitation & Backup Support

• Serve as a back-up to the Behavior Health Specialists in conducting staffings when deemed appropriate or necessary

• Attend and facilitate staffings as required through other HFC Departments to meet the needs of children

Perform special projects as assigned