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Resource Specialist-Client Trust

Applying for:

Job Summary: 

This is a professional position responsible for ensuring appropriate ancillary services and funds are being provided to meet the needs of all children in care.

Essential Functions:

  • Establish and maintain positive working relationships with HFC internal and external customers

  • Assist with qualifying children in care financial support through the social security administration

  • Assist with requests for changes in payee of social security benefits for children who have been adopted or aged out of care

  • Facilitate services for children in care of receiving a duplicate social security card

  • Update all systems and monthly track all transactions for children receiving monetary benefits outside of Department of Children & Families funding

  • Evaluate the rationale for payment request and fee waiver approvals ensuring that they meet the needs of the child, their case plan tasks and safety considerations

  • Calculate payments made from client trust accounts for repayment of cost of care, allowances and general requests made on behalf of the child

  • Coordinate with internal managers to complete annual credit checks for transition aged youth

  • Facilitate quarterly meetings and/or trainings with the case management organizations and independent living

  • Assist the finance team with reconciliation of client trust account bank statements and other reporting for monthly/yearly audits

  • Make requests for documents to include court orders, immunization records and birth certificates

  • Perform special projects as assigned

Qualifications: 

Bachelors degree in Human Services or related field required. Requires proficiency using MS Office applications, including Word, PowerPoint, and Excel.  Experience in child welfare eligibility determination, and knowledge FSFN/CWISS preferred.

Benefits:

We offer excellent benefits package with tuition assistance, domestic partner coverage, retirement & generous paid time off.​

Additional Information:

Drug free workplace.  Drug testing required.  EOE/M/F/D/V. 

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