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HFC has developed and supports a provider network with the capacity to deliver a full array of in-home, community-based, and placement service options selected on the basis of child and family strengths and needs and based on coordinated assessments thus ensuring a comprehensive service array. HFC has two (2) types of provider:
Contracted (Formal) Network Providers HFC maintains a contractual relationship with these providers (i.e., HFC will reimburse the provider for services according to agreed-upon terms). These providers also go through HFC's approval, contracting, and monitoring processes. These providers include providers of child and adult behavioral health services, and community-based organizations that provide a wide array of preventive and early intervention services and supports including Case Management Organizations which are child welfare agencies contracted by HFC to provide case management services to families receiving traditional child protection services.. The services provided by the network to meet the individual needs of children and families include case management and a full array of placement and service options, ranging from home-based interventions to out-of-home placements within the community. All initial providers were actively involved in shaping the System of Care and received orientation and training on HFC's policies and procedures.
Non-contracted (Informal) Network Providers - HFC refers children and families to community groups for services or resources. Though HFC does not have a formal contractual agreement for these services, the providers are viewed as an integral part of the service array. These providers offer a range of community-based, non-traditional services and supports from activities and supports provided by faith based organizations to a host of community-funded family and youth services and supports. These providers are not subjected to the standard contracting approval process; however, HFC does make referrals based upon quality and does track the services delivered and the outcomes of interventions.
Essential services and supports fall into five broad areas and include:
Assessment & Placement Services -This category includes all types of assessment, crisis intervention and stabilization, and all out-of-home care options: home of relative and non-relative care, emergency shelter care, foster care, treatment foster care, group/residential care, independent living, and emergency shelter care.
Case Management -This includes ongoing case management, coordination, and crisis intervention services.
In-Home and Outpatient Professional Treatment Services-This includes all in-home services: family preservation and support, etc, as well as community-based services (respite, child care) and traditional outpatient mental health services and substance abuse services such as diagnostic evaluations, psychological testing, therapy (individual, family, and group), day treatment, and intensive crisis intervention.
Specialty Community Support/Wraparound Services-This includes many and varied services and supports required under a wraparound philosophy including tutoring, transportation, housing assistance, and dozens of other specialized services.
Consultative Services-This includes individuals with specific professional skills to meet the needs of the organization and infrastructure.
Some of these services may be reimbursed outside the budget (i.e., through Medicaid or Substance Abuse and Mental Health funds).
Many services currently are available from community providers who are under contract with HFC. However, the capacity for services continues to be increased as needed. HFC works closely with community stakeholders to review current capacity and contracts, and to assess fully the capacity to deliver all of the services in a manner that reflects consistent quality and meets state, community and national standards.
HFC and its personnel are motivated by a philosophy of fair and open competition to meet the best interests of the network and the clients to be served. HFC is committed to developing and maintaining a comprehensive, competent and cost effective network of individual and agency providers to accomplish HFC's mission of 'Improving safety, permanency, and well-being for all children in Polk, Highlands, and Hardee counties' and vision 'to eliminate child abuse and neglect in Polk, Highlands, and Hardee counties.'
How to join HFC's Provider Network
Simply contact us at the number listed below, and we will guide you through the simple steps to become a member of our Provider Network, including the completion of a brief application package. To the right are links to HFC's Provider Application Documents and Network Provider Resource Documents. Any agency or individual who is interested in becoming part of HFC's Provider Network may submit a 1) New Provider (providing Direct Client Services) or 2) New Vendor (providing non-direct client support services) Application along with the required forms. Links to the applications and forms are noted below. Applications received in this manner will be reviewed and a determination will be made if a need exists for the proposed service. In order to maintain a philosophy of fair and open competition to meet the best interests of the network and the clients to be served, HFC will follow its approved Procurement Procedures which may include the public posting of a Request for Applications, Request for Proposals, Invitation to Negotiate, or Invitation to Bid. Each of these types of announcements will have specific requirements for application and submission which must be followed.
Chris Dyer, Director of Contract Management
P.O. Box 1017
Bartow, FL 33831
Tel: (863) 519-8900 ext 207
Fax: (863) 519-8913
- File: Requirements for Contracting with Heartland
- Link: Circuit 10 Provider Listing
- File: Stakeholder Meeting Agenda 12-01-10
- File: Network Provider Orientation Powerpoint
- Link: Provider Network Surveys
- File: Network Provider Application
- File: Absent Bed Form
- File: Affidavit of Compliance with background screening
- File: Certification Regarding Debarment and Suspension
- File: Certification Regarding Lobbying
- File: Civil Rights Checklist
- File: Commitment of Donation
- File: Direct Deposit Application
- File: Psychotropic Medications
- File: W-9